The Art of Giving and Receiving Feedback

The Art of Giving and Receiving Feedback

As a manager or leader, your ability to give and receive feedback is essential for creating a work environment built on clarity, accountability, and continuous growth. When done well, feedback boosts motivation, clarifies expectations, and strengthens both relationships and performance. But poorly delivered or misdirected feedback can lead to confusion, insecurity, and unnecessary friction in day-to-day interactions.

Leading through feedback takes more than courage—it requires empathy, timing, and a clear purpose behind every conversation. It’s not about pointing out what's wrong, but about building trust, reinforcing what works, and supporting ongoing development.

This course is designed for leaders who want to use feedback as an intentional and effective leadership tool—both in everyday communication and in more complex or sensitive situations. You'll explore proven success factors grounded in research and experience, along with common pitfalls to avoid.

Course overview

• Why feedback matters for learning, performance, and team dynamics

• Common mistakes that cause feedback to fail

• Creating the right conditions for effective feedback

• Structured models for delivering feedback

• Giving feedback without triggering defensiveness

• From feedback to feedforward – shifting focus toward growth

• The power of everyday feedback – small signals, big impact

• Communication strategies and techniques that work

  
  

Duration

2 hours | 1:00 PM – 3:00 PM (Eastern Time, New York, UTC-4)

Target Audience

Managers and leaders across various fields and professional backgrounds

Teaching Method

An informative lecture combined with discussions, reflections, and real-life examples. Prefer to sign up via email?

Send your inquiry to info@edvida.org  – we also offer invoice payments