Handling Difficult Personnel Matters - For Managers, Leaders, or HR Professionals

Managing Difficult Personnel Issues - Practical strategies for managers, leaders, & HR

As a manager or HR professional, navigating difficult personnel issues can be one of the most challenging and high-stakes aspects of leadership. Whether dealing with non-compliance, performance issues, or interpersonal conflicts, your ability to address these situations effectively and fairly will define your leadership success.

In this course, you'll gain practical, step-by-step strategies to tackle difficult personnel matters with confidence and clarity. You'll learn how to address misconduct, hold corrective conversations, implement action plans, and—when necessary—make tough decisions regarding reassignment or termination.

By mastering these skills, you’ll foster a productive, engaged, and high-performing team while protecting your organization’s integrity and culture.

Course overview

• Employer & Employee Rights  -  Striking the Right Balance 

• Root Causes of Misconduct - How to Identify and Address Them

•  Corrective Conversations  -  Raising Awareness & Driving Change

• Warnings & Reprimands - When and How to Use Them 

• Action Plans -  Structuring a Path to Improvement

• Setting Employees Up for Success

• Reassignment, Termination & Dismissal  -  Making the Right Call

 • Essential Documentation  - What to Record & When It Matters

Duration

3 hours | 1:00 PM – 4:00 PM (Eastern Time, New York, UTC-4)

Target Audience

Managers, leaders, and HR professionals seeking effective strategies for workplace success.

Teaching Method

Interactive lecture combined with discussions, reflections, and examples.

What previous participants say about the course

• “Highly needed and strongly recommended for supervisors and managers.”

• “Resourceful and highly beneficial.”

• “Jacob was outstanding — his tone, expertise, and delivery were exactly on point.”

-> Personal references are available upon request. See Edvida’s [reference list]. Are you a larger group?

Would you like to book this training for your organization—on-site or delivered digitally on a date of your choice? You’re welcome to request a proposal here.

Prefer to sign up via email?

Send your inquiry to info@edvida.org – we also offer invoice payments